With Fei (Sophie) Song, Yuhang Xu, Kunpeng Zhang. Better to deliver tomorrow morning than late today? The time-of-day effect in customer perception of online sellers’ logistics service quality. Transportation Journal. April 18, 2024.
With Fei (Sophie) Song, Yuhang Xu, Kunpeng Zhang. Better to deliver tomorrow morning than late today? The time-of-day effect in customer perception of online sellers’ logistics service quality. Transportation Journal. April 18, 2024.